Refund policy

Digital items only

All products sold are digital crochet patterns (downloads). No physical items are shipped.

All sales are final

Due to the nature of digital products, all sales are final. Once your payment is confirmed, you instantly receive access to your files, and they cannot be exchanged.

File issues or errors

If there is a problem with your download (e.g., corrupted or missing files), contact me at support@loopsonly.com and I’ll fix it as soon as possible.

Exceptional circumstances

While refunds are not generally offered, I review requests on a case-by-case basis if a technical issue cannot be resolved.